FAQ

How can I contact you?  To contact us at any time, please visit our contact us page and we will get back to you as soon as possible. 

How long does shipping take? Standard shipping within the US takes 3–7 business days. Express options are available at checkout.

What is your return policy? We offer a 30-day return window on eligible items. Please see our Refund & Return Policy for full details.

Do you ship internationally? We currently ship to the United States and Canada.

How can I track my order? You will receive a tracking link via email once your order ships.

Do you offer Wholesale? Yes! We welcome wholesale inquiries through Shopify Collective. If you are a retailer, spa, salon, or reseller interested in carrying Beautovia Essence products, please email us at siddique_habibur@hotmail.com with your business name, website, and estimated order volume. We will review your request and respond within 1–2 business days.